1. Information we collect
We may collect information you provide directly, including your name, email address, phone number, property interest, buyer or seller role, message content, showing preferences, proof-of-funds status, identity verification materials, documents you submit, and other details needed to respond to your inquiry or support a transaction.
We may also collect limited technical information, including browser type, device information, pages viewed, referring pages, approximate location derived from IP address, and interactions with forms or site features.
2. How we use information
EstateCo uses information to respond to inquiries, evaluate buyer access requests, coordinate document review, support showing requests, communicate property terms, process seller inquiries, maintain records, improve the website, protect against misuse, comply with legal obligations, and support closing or transaction-related communication.
3. Property access and diligence materials
Some property materials may be restricted to qualified buyers, authorized representatives, sellers, advisors, or transaction participants. We may use submitted information to verify identity, confirm buyer qualification, document access approval, communicate with sellers or their representatives, and maintain an audit trail of access requests.
4. How we share information
We may share information with EstateCo personnel, sellers, seller representatives, brokers, attorneys, title or escrow providers, property managers, inspection providers, technology vendors, CRM and communication providers, analytics providers, and other service providers who help us operate the marketplace or support a transaction.
We may also disclose information when required by law, court order, subpoena, government request, fraud prevention need, safety concern, rights enforcement need, or business transfer involving EstateCo or its assets.
5. Cookies and analytics
We may use cookies, pixels, local storage, analytics tools, and similar technologies to keep the site functional, understand site performance, improve user experience, remember preferences, and measure interest in property pages. Browser settings may allow you to block or delete cookies, but some site features may not work as intended.
6. Security and retention
We use administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, or disclosure. No website or electronic transmission is completely secure, so we cannot guarantee absolute security.
We retain information for as long as reasonably necessary to support inquiries, property access, seller communications, transactions, legal compliance, dispute resolution, audit needs, and legitimate business purposes.
7. Your choices and privacy rights
You may contact us to request access, correction, deletion, or restriction of personal information, subject to identity verification, transaction records, legal obligations, and other permitted exceptions. Certain state privacy laws may provide additional rights, including rights to know, delete, correct, opt out of certain sharing, and limit certain uses of sensitive information.
EstateCo does not knowingly sell personal information. If our practices change in a way that requires an opt-out mechanism, we will provide the required notice and choice.
8. Children
Our services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Updates
We may update this Privacy Policy from time to time. The “Last updated” date above reflects the latest version posted on this website.
10. Contact
Questions about this Privacy Policy, privacy rights, property access records, or transaction-related information can be submitted through the contact page.